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Customer Support Ticket Form

Use this support ticket form to submit an issue to a member of the eccuity team. We will get in contact as soon as possible to resolve this issue.

Important Stuff

In the spirit of transparency here are the links to really important information you should check out before using our service.

Contact us

Want to talk to a human or need more information? Contact us at our help center

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Terms and conditions

Read our terms before using our service!

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Transparency statement

Read about how we make money and any possible conflicts of interest

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alpaca securities agreement

For eccuity Invest access you are Signing an Alpaca securities Agreement to invest in US Stocks and ETFs

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alpaca crypto agreement

For eccuity Invest access you are Signing an Alpaca Crypto Agreement to invest in crypto

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company structure

Learn about how our business is structured and how we handle money flows

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eccuity Invest Extra Care Customer Statement

Information regarding Extra Care Customers

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Complaints Handling process

Information regarding how to file a complaint

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Wealth Management Reimagined

Transparency, Low Fees, Smart Investing

Couldn't find what you need?

If you couldn't find the help that you were looking for, or if you have found an issue on the platform that we need to resolve, or just need information.

Please submit a support ticket by selecting the button below, and we will get in contact with you to resolve the issue within 24 hours.

You can also get a free demo of the eccuity platform from a member of our friendly team by selecting the 'Book Demo' button below.